Shipping is FREE for all orders when you spend over $100.
Orders placed to the value of less than this amount are charged a $10 flat rate shipping fee.
Please note that shipping is only available within Australia.
Orders are dispatched by StarTrack which require a signature upon delivery, otherwise a card will be left to arrange a redelivery.
Delivery will usually take 1-5 business days but may take longer if there are delays. Delays may occur due to the time of the year, the delivery location or the availability of items. Delivery can sometimes take up to 5 to 7 working days depending on the delivery location and other factors.
Please check all address and order details BEFORE clicking confirm when placing your order as once an order has been placed, we are unable to change the address, product, size or colour due to the fast processes we have in place. You are more than welcome to post the item back for a return or exchange, please see our Returns Policy.
The Online store will process all orders placed before 12pm (AEST) on the same day (Mon - Fri) however during sale periods or if stock is unavailable and is required to be sourced from store, an order may be delayed by up to 10 days. In the case that an item is oversold, you will be contacted and provided with a refund. Orders placed after this time will be dispatched the following day pending the above conditions.
If your order is urgent and it is a non-sale item, please contact the Online store with an enquiry via the following email, firstname.lastname@example.org
Please keep in mind that Express Post is not necessarily overnight shipping, please contact email@example.com for an estimated delivery time.